Responsible Gaming at 96vip – Play Safe, Play Smart
96vip is committed to providing a safe and enjoyable gambling environment for all players in Bangladesh. Know your limits, use our player protection tools, and always play responsibly.
Gambling Should Always Be Entertainment
At 96vip, we believe that gambling is first and foremost a form of entertainment. Whether you enjoy cricket betting during the BPL season, spinning the reels on slots, or playing live casino games, the experience should always be fun, in control, and within your personal budget. We understand that for the vast majority of players in Bangladesh, gambling is a leisure activity enjoyed alongside everyday life — not something that causes distress or financial hardship.
However, we also recognise that for a small number of people, gambling can become problematic. 96vip takes that risk seriously. We have built a set of practical player protection tools directly into our platform, and we actively encourage all players to use them — not just those who feel their gambling may be out of control. Setting limits from the start is a sign of smart, responsible play.
Your Player Protection Options at a Glance
Responsible Gaming Tools Available on 96vip
All of the following tools are available to registered 96vip players. To activate any of these features, contact our support team through the platform at any time — our team is available 24/7.
Deposit Limits
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is in place, it takes effect immediately — and any request to increase the limit will have a mandatory cooling-off period of at least 7 days before the increase can apply. Lowering your limit always takes effect immediately.
Time-Out (Short Break)
A time-out temporarily deactivates your account for a period of your choosing: 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks. During a time-out, you cannot log in, place bets, or make deposits. Your account balance is preserved and will be available when the time-out period ends. You cannot cancel a time-out once it has been activated.
Self-Exclusion
Self-exclusion is a longer-term measure for players who feel they need a more extended break from gambling. You can self-exclude for 6 months, 1 year, 2 years, or indefinitely. During a self-exclusion period, your account is fully closed to all gambling activity. If you choose indefinite self-exclusion, a minimum cooling-off period of 12 months applies before any reactivation can be considered, and reactivation requires a formal written request reviewed by our responsible gaming team.
Session Time Limits
You can set a maximum daily session limit — the amount of time you are permitted to spend actively using the 96vip platform in a single day. When your session limit is reached, you will be automatically logged out. You will need to wait until the following calendar day before you can log back in.
Activity History Review
Registered 96vip players can request a full summary of their account activity — including total deposits made, total withdrawals processed, and net gaming win or loss over a specified period. Reviewing your activity history regularly is a healthy habit that helps you stay in control of your gambling spend.
Signs That Gambling May Be Becoming a Problem
Most people gamble without any harmful effects. However, it is important to be honest with yourself about how gambling fits into your life. The following are recognised warning signs that gambling may be moving from entertainment into problem territory.
- ⚠️You spend more money gambling than you originally planned, and find it difficult to stop when you intended to.
- ⚠️You gamble to try to recover money you have already lost (chasing losses).
- ⚠️Gambling is affecting your relationships with family members, friends, or colleagues in Dhaka, Chittagong, or wherever you live.
- ⚠️You feel anxious, irritable, or restless when you are not gambling, or when you try to reduce the time you spend gambling.
- ⚠️You have borrowed money, sold possessions, or neglected essential expenses such as rent, food, or utility bills in order to fund gambling.
- ⚠️You hide your gambling activity from people close to you, or feel ashamed or guilty about how much you gamble.
Strict 21+ Age Restriction — No Exceptions
96vip is strictly a platform for adults aged 21 years and above. We enforce this requirement through mandatory identity verification (KYC) for all account registrations. During the KYC process, players must provide valid proof of identity that confirms their name and date of birth. Accounts where the account holder is found to be under the age of 21 will be permanently closed, all pending withdrawals will be forfeited, and the matter may be reported to relevant authorities.
We also ask that all registered players take responsibility for ensuring that underage individuals — including younger siblings, children, or other family members — cannot access their 96vip account. We strongly recommend logging out of your account after every session, using a strong password that you do not share with others, and ensuring that your device is not left unlocked in the presence of minors.
96vip's Responsible Gaming Commitments
96vip is committed to operating its platform in a manner that actively promotes responsible gambling. These are the specific commitments we make to every player on the platform.
- ✅We will never encourage players to gamble beyond their stated limits or to chase losses under any promotional framing.
- ✅We will respond to all responsible gaming requests — including limit-setting, time-outs, and self-exclusion — within 24 hours and will not attempt to dissuade players from activating these tools.
- ✅We will train our support staff to recognise and sensitively respond to players who may be experiencing gambling-related difficulties.
- ✅We will never knowingly allow an underage person to open an account or participate in gambling activities on the platform.
- ✅We will honour all self-exclusion requests without question and will not send marketing communications to players who have self-excluded.
Tips for Keeping Gambling Fun and Under Control
Whether you are a new player or a long-term 96vip member, the following tips will help you maintain a healthy relationship with gambling.
- 💡Set a budget before you start each session and stick to it. Only gamble with money you can genuinely afford to lose.
- 💡Treat gambling as entertainment with a cost — like buying a movie ticket or going to a restaurant — not as a way to make money.
- 💡Take regular breaks. If you have been playing for an extended period, step away from the screen for a while.
- 💡Never gamble when you are stressed, upset, or under the influence of alcohol. Decisions made in these states are rarely rational.
- 💡Use the deposit limit and session time tools on 96vip to set automatic boundaries — even if you feel completely in control right now.
- 💡Balance gambling with other activities you enjoy — cricket matches with friends, time with family, outdoor activities across Bangladesh's beautiful regions.
Need Help? We Are Here for You
If you are concerned about your own gambling or the gambling behaviour of someone close to you, please do not hesitate to reach out. There is absolutely no judgment involved — our support team exists to help players in Bangladesh manage their gambling safely and comfortably.
Contact 96vip Responsible Gaming Support
Our responsible gaming support team is available 24 hours a day, 7 days a week, including during Eid, Pohela Boishakh, and all public holidays. All communications are treated with complete confidentiality.
Email (plain text — not clickable): [email protected]
Available: 24/7, including all Bangladesh public holidays
To activate any responsible gaming tool — deposit limits, time-out, session limits, or self-exclusion — simply contact our support team through the platform. There is no waiting period for activating protective measures. All limits and self-exclusion requests are processed immediately.
Play Responsibly with 96vip
Gambling is best enjoyed as entertainment. Log in to manage your account limits, or explore our FAQ for answers to common responsible gaming questions.
21+ only. Gambling can be addictive. Please play responsibly.